As reported by Gamespot on 3/14/2012, executive producer of Mass Effect 3, Casey Hudson stated in response the criticism of the games ending that:
“I didn’t want the game to be forgettable, and even right down to the sort of polarizing reaction that the ends have had with people–debating what the endings mean and what’s going to happen next, and what situation are the characters left in. That to me is part of what’s exciting about this story. There has always been a little bit of mystery there and a little bit of interpretation, and it’s a story that people can talk about after the fact.” – Casey Hudson to Digital Trends
Despite the negative reaction given to the ending of the game Casey and BioWare itself are sticking to their guns and insisting that the ending provided is the ending they intended to have all along. Despite promises early in the franchise that the game would end differently depending upon choices made in the first two installments (which it doesn’t), BioWare is proud of the ending they presented and believe misinterpretation from gamers has lead to the disgust with which the ending has been received.
For a company that is proud of the content they provided, and a producer who believes it is up the individual to derive an ending they enjoy from the game, they would later go on to cave into demand and provide additional content to supplement the ending.
Announced on 4/5/2012, Mass Effect 3: Extended Cut provides additional cinematic sequences and epilogue scenes to expand the ending the game was shipped with. Even though BioWare has given in to the demands to release a better ending, an excerpt from a BioWare website update states: “BioWare strongly believes in the team’s artistic vision for the end of this arc of the Mass Effect franchise,” reads a line from the statement. “The extended cut DLC will expand on the existing endings, but no further ending DLC is planned.“
While stating that this is not a change to the ending, it is still a concession to the demands of the fan to release something more than what the game was shipped with. Changing views of the ending within a month sure gives credit to their faith in the artistic view, doesn’t it?